At Chester Place, we have over 30 years of experience in letting and managing properties in and around Chester. This means we can offer practical support and expert advice to those looking to buy or let in the area.
We are committed to consummate professionalism, and we genuinely care about our clients. We cultivate trusting relationships with our landlords and tenants and do all we can to ensure that their experience with us is pleasant and problem-free. Our testimonials (below) show just a small selection of our positive feedback to date.
Our team is specialised and highly experienced. We are fully compliant members of the Residential Letting Agents (ARLA) and the Property Ombudsman Scheme. Our clients are safe in the knowledge that that our systems and procedures adhere to the highest professional standards.
Chester Place were recommended to me by a friend who said they were an excellent letting agency. I was not disappointed. They are very professional and whilst we have been letting our house in Chester they have dealt with everything with speed and efficiency, keeping us informed at all times. We were with them for just over 3 years and we can't fault them. I would certainly recommend them to others
The letting agent Chester Place is a very professional, flexible and service minded organization that I warmly recommend.
Just a few lines to say how happy I was with your help and the property you found for me. It’s so clean and tidy and excellent value for money and the way you treated me since I moved in is first class. It’s only because of the job relocation that I am having to give notice and move away. If I ever get back to Chester I would have no hesitation in using Chester Place.
We have rented a flat in Chester for over 5 years from Chester Place and based on past experience from numerous other letting agencies, I can honestly say that Chester Place are the best to deal with. Any queries of support has always been dealt with promptly and professionally by Zoe and her team. I would therefore recommend anybody either a tenant or a landlord to Chester Place and I will certainly use them again in future.
We have found Chester place to be a professional, prompt and consistent letting agent from the outset. Special mention must go to our main contact at Chester Place - Zoe Serafimova, whom has been nothing but helpful, friendly and reliable during our tenancy agreement. I would truly recommend Chester Place to anyone seeking accommodation in and around the Chester area as a result of our positive experience with them.
I met Zoe from Chester Place lettings agent when I needed to find a property to rent very quickly after being given one month's notice by my existing landlady who had decided to sell the house my husband and I were living in at the time. I had contacted letting agents all over the city but Zoe's friendliness, staunchly pro tenant attitude, and sensitivity, not only to my needs as a wheelchair user, but to my tastes and personal preferences in terms of the features and character I was looking for, stood out a head and shoulders above everyone else. She found me a place I loved at a price I could afford and I rapidly came to see her as a friend.
I was having a really, really bad time with a letting agent that was looking after a bungalow for me. They had let me down by not checking the tenant’s references, background checks, and everything else that they should have done for me. It ended up with my tenant doing a moonlight flit, me losing a lot of money and I was without a letting agent. A very good friend of mine suggested that I use her letting agent as she had used her for several years without any problems, and that's how I came to use Chester Place. In the three years that I have been using them, I cannot tell you how much I appreciate them checking out all the prospective tenants. There is never any trouble with Chester Place. Consequently I have recommended them to friends of mine who were looking for a letting agent. They interviewed three letting agents and after meeting Chester Place, they hired them. You will not go wrong if you use Chester Place, they are lovely people and very approachable.
I was recommended to Zoe at Chester Place Lettings Agent by a friend of a friend, and I am very glad I decided to allow her to manage my property. She is pleasant, polite, friendly, approachable with a very professional attitude. When I contacted Zoe I had found tenants to fill the house, but I wanted the property managed just in case there were any problems. I have to say that during the year the tenants were in situ I did question whether I needed the property management, as nothing untoward seems to happen! Well....... famous last words, I am so glad I stayed with Zoe. The tenants vacated my property after a year and there was quite a lot of remedial work that needed to be done in order to let the property again. Zoe was amazing, she arranged for cleaners, a carpet fitter, gardener and D.I.Y man as soon as the tenants had vacated. The tenants moved out and two weeks later, subject to reference checks, we have new tenants wanting to move in at the end of the month. I think that says it all! Without Zoe’s exceptional organisational skills, and her excellent commitment to me, her client, I would still be trying to get the work done and would have lost a considerable amount of rental income.
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